Virtual- Required Courses for Re-Licensure

"I don't know what to do!": Ethical Dilemmas and Professional Accountability in Healthcare Settings

Description: The healthcare treatment environment, altered drastically during the COVID-19 pandemic, requires licensees serving adults, children, and families receiving health/mental health care to enhance their practice using a current, updated framework to ensure ethical and legal compliance. This course updates clinicians in 3 major areas: 1) Reviews recent changes to Codes of Ethics (NASW, 2018/2021; AMHCA, 2015/2020, and AAM&FT, 2015) focusing on use of technology and electronic communications, cultural competency/awareness, personal boundaries/self-care, communication safeguards, documentation, storage, and transfer of records, and practice mandates across legal borders. 2) Reviews compliance requirements with the Web Content Accessibility Guidelines (WCAG) Federal statute (2018) to heighten compliance in providing full access/use of provider websites to those with visual/auditory limitations, paralleling updated Codes of Ethics and technology applications in service delivery. 3) Reviews major changes to Chapter 765, Florida Health Care Advance Directive Act (2015) that opened communications between future patients and their appointed representatives, assigned new roles to physicians and hospitals, and provided (for the first time in Florida), a healthcare surrogate appointment for minors. In combining Codes of Ethics and bioethics with applied assessment tools and practice models, clinicians can quickly identify, target, and deliver services compliant with ethical and legal mandates. The course concludes with a case study examining ethical/bioethical dilemmas and models of care within a case study assessment.

CE Broker Tracking #: 20-794958

Learning Objectives:

1. List 4 components of the informed consent process applicable in healthcare settings.
2. Name and describe 4 bioethical principles used to guide patient healthcare choices.
3. Illustrate 4 options for patient representation under FS§765.

"What can I do?": Strategies to Minimize Medical Errors

Description: "What can I do?": Strategies to Minimize Medical Errors addresses 3 core training areas mandated by FS§456.013(7) and the Florida 491 Board: 1) root-cause analysis (RCA); 2) ME reduction and prevention, and 3) patient safety. The course presents essential definitions and strategies and addresses the primary problem in healthcare: communication. Moving through a video-rich environment, updated for 2022, we'll view actual cases, sample case studies, and family member perspectives, then close with a profile of an professional client group, the "second victim" of medical errors, healthcare workers who commit medical errors.

CE Broker Tracking #: 20-794930

Learning Objectives:

1. Define "medical error" (ME) per Agency for Healthcare Research and Quality definition.
2. List 3 causes and 3 strategies to reduce/prevent MEs in health and mental health settings by adhering to the policies and processes recommended by the Institute of Medicine and The Joint Commission.
3. Discuss 3 methods of effective healthcare communication strategies used to prevent/reduce MEs and enhance patient safety by applying policies and procedures from the Institute of Medicine, The Joint Commission, and empirical literature findings.

Florida Laws and Rules: Updates for Clinical Practice

Description: This video-rich 3 hr. course is required for 491 Board licensees every 3rd biennium, to inform and review most recent changes to FS§456 and 491, and the F.A.C. 64B4 (Rule). Participants will view most recent changes and learn steps in conducting independent searches of laws and rules regulating practitioners under the Florida Department of Health, Florida Administrative Code, and 491 Board. Changes come alive through a case study role play via telehealth delivery, case discussions and learning tools, and hands-on learning to maintain currency in the Florida Statutes and the Administrative Code (F.A.C. 64B4). Also included: online search examples, supplementary support documents, updated 456, 491, and F.A.C. 64B4 Change Tables, and course Bibliography.

CE Broker Tracking #: 20-794964

Learning Objectives:

1. Describe at least 5 key changes found in FS§456 and FS§491 and F.A.C. Rule 64B4 (2016-2021) that influence practice of 491 Board licensed clinical practitioners.
2. Discuss and apply at least 1 recent statutory change to a case study client to increase professional practice competency.
3. Describe and demonstrate the 5 basic steps to obtain specific updates to FL Statutes and/or FL Administrative Code (FAC; Rules).

Dr. Julia W. Buckey, holds a PHD and MSW from The Florida State University, and a BA from Mercer University, Macon, GA. President/CEO of Decision Dynamics Consulting, Inc. (DBA: URChoices©️), she provides organizations and Florida licensees (490 and 491 Boards) with current knowledge, skills, and strategies designed to improve individual and team performance. With 25 years of practice in a wide range of health/behavioral health topics applicable to individuals, families, and groups, her education and administrative experience focused on creating, providing, and managing health/mental health services based on building win-win staff-client partnerships grounded in mutual trust, respect, and understanding. Honored for teaching and research, she is an author, lecturer, and conference presenter, Chair, NASW-FL’s LCSW Healthcare Proxy Guidelines (Rev.) and current Chair of the NASW National Health Section Committee.

Dr. Jacinto holds a PHD from Barry University, Miami; Master’s in Education from the University of Idaho; Master’s in Social Work from The Florida State University, and BS from California State University, Fresno, CA. With 25 years of practice, education, and administrative experience as Program Director, Professor, and Board Member, Dr. Jacinto understands dilemmas facing today’s leaders and employees. His work targets organizational/individual/employee outcomes to develop greater individual understanding in community groups and individuals. In addition to his private clinical practice, Dr. Jacinto is a qualified supervisor, author, lecturer, and conference presenter, covering a wide range of behavioral topics applicable to individuals, families, and groups.